Privacy Policy

Last updated Jun 14, 2025

This privacy policy ("Privacy Policy") applies to all visitors and users of the Takeoff extension app and websites (collectively, "Takeoff," "App" or "Apps"), which are offered by Takeoff, Inc. and/or any of its affiliates ("Takeoff" or "we" or "us") and describes how we process your personal information in connection with those Apps, and how we collect information through the use of cookies and related technologies. It also tells you how you can access and update your personal information and describes the data protection rights that may be available under your country's or state's laws. Please read this Privacy Policy carefully. By accessing or using any part of the App, you acknowledge you have been informed of and consent to our practices with regard to your personal information and data.

Applicability of this Privacy Policy

If you are a customer of Takeoff, this Privacy Policy does not apply to personal information or other data and information that we process on your behalf (if any) as your service provider (collectively, "Customer Data"). Our use of your Customer Data shall instead be governed by the terms and conditions of the separate customer agreement or terms of service that you have agreed to with us.

If you are using the Services as an employee, contractor or other representative of one of our customers and you have any questions about our privacy practices or would like to exercise any rights with respect to your personal information that we process on behalf of our customers, please contact the corresponding customer as we only process your personal information in our capacity as a service provider to our customer.

Personal information we collect

You may choose to interact with our Apps in ways that provide us with your personal information. This may include interactions through third-party communication platforms, such as community chat services or forums. In some cases, a User ID is generated to track form submissions, URL activity, page views, page interactions, and usage metrics for the purpose of evaluating and improving product performance and development. The amount and type of information Takeoff collects depends on the nature and extent of your interaction with us and the information you voluntarily share. For instance, visitors who participate in our community chat services or forums are asked to provide a username and email address. Additionally, we collect information you provide when creating an account on the App. In all circumstances, Takeoff collects personal information only to the extent necessary or appropriate to fulfill the purposes of your interactions or requests. We will not disclose your personal information except as detailed in this Privacy Policy.

Like most website operators, Takeoff automatically collects (i) technical information about your device including your device's internet protocol (IP) address, device type (e.g., phone, tablet), unique identifiers (including identifiers used for advertising purposes), language settings, mobile device carrier, radio/network information (e.g., WiFi, LTE, 4G), and general location information such as city, state or geographic area; and (ii) information about your visit to our Apps and online activity data (such as the referral URL, the content viewed and the content interacted with). Some of this information is collected using cookies, web beacons and related local storage technologies. See below for further information on these technologies. We collect this information to better understand how visitors use our Apps, to improve our Apps and experience for visitors, and to monitor the security of the Apps.

Information Takeoff does not collect

Takeoff does not intentionally collect sensitive or special category personal information, such as genetic data, biometric data for the purposes of uniquely identifying a natural person, health information, or religious information.

Takeoff does not knowingly collect information from or direct any of our App or content specifically to children under the age of 13. If we learn or have reason to suspect that a user is under the age of 13, we will close that account.

Lawful basis and purposes for processing your personal information

If you are an individual in the United Kingdom or European Economic Area (EEA), we collect and process information about you only where we have legal bases for doing so under applicable United Kingdom and/or EU laws. The legal bases depend on the Services you use and how you use them. This means we collect and use your information only where:

To fulfil a contract or take steps linked to a contract with you

• Administer access to your accounts
• Manage our customer relationships
• Process orders, provide our products and services and send you service related communications
• Provide you with customer support

Legitimate interests

• To improve and personalize your experience with us and our Apps and to tailor communications to you
• To understand how you use our Apps and to develop new products, services, features, and functionality
• To monitor and improve the performance of our products and services for administrative, security and fraud prevention purposes
• For our own internal functions, management and corporate reporting, and internal research and analytics
• To enforce compliance with our terms of use and other policies or otherwise in connection with legal claims, compliance, regulatory and investigatory purposes as necessary
• To fulfill payments and transactions
• To provide information about our Services
• To respond to your requests, questions and feedback
• For marketing and advertising purposes as we may from time-to-time send you direct marketing emails as permitted by law
• To comply with applicable laws, lawful requests, and legal process

Consent

We may rely on your consent:

• Where you have expressly indicated to us your consent to the processing of your personal information
• Where we have obtained your consent to place cookies or similar technologies
• On other occasions where we ask for your consent, for the purpose we explain at the time

By using our Services, you consent to receiving certain electronic communications from us as further described in this Privacy Policy. You agree that any notices, agreements, disclosures, or other communications that we send to you electronically will satisfy any legal communication requirements, including that those communications be in writing.

Cross-border transfer of personal information

The Apps are hosted in the United States and the personal information we collect will be stored and processed on our servers in the United States. Our employees, contractors and affiliated organizations that process information for us as described above may be located in the United States or in other countries outside of your home country which may have different data protection standards to those which apply in your home country.

Where your personal information is transferred outside of the EEA, Switzerland and UK and where this is to a country which is not subject to an adequacy decision by the EU Commission or considered adequate as determined by applicable data protection laws, we will take steps to ensure your personal information is adequately protected by safeguards such as Standard Contractual Clauses ("SCCs") approved by the EU Commission or by the UK Government. A copy of the relevant mechanism can be obtained for your review on request by using the contact details in the 'Contacting Takeoff About Your Privacy' section of this Privacy Policy.

Takeoff communications with you

If you are a registered user of the Apps and have supplied your email address, Takeoff may occasionally send you an email to tell you about security, system information, new features, solicit your feedback, or just keep you up to date with what's going on with Takeoff and our products. We primarily use our blog to communicate this type of information, so we expect to keep this type of email to a minimum. You can email us at hi@trytakeoff.ai to stop receiving such emails at any time.

If you send us a request (for example via a support email or via one of our feedback mechanisms), we reserve the right to publish your request in order to help us clarify or respond to your request or to help us support other users. We will not publish your personal information in connection with your request.

Your choices

In this section, we describe the rights and choices available to all users.

Opt out of marketing communications. You may opt out of marketing-related communications by emailing us at hi@trytakeoff.ai.

Cookies. Most browser settings let you delete and reject cookies placed by websites. Many browsers accept cookies by default until you change your settings. If you do not accept cookies, you may not be able to use all functionality of the website and it may not work properly. For more information about cookies, including how to see what cookies have been set on your browser and how to manage and delete them, visit www.allaboutcookies.org.

Online tracking opt-out. There are a number of ways to opt out of having your online activity and device data collected through our website, which we have summarized below:

• Blocking cookies in your browser. Most browsers let you remove or reject cookies, including cookies used for interest-based advertising. To do this, follow the instructions in your browser settings. Many browsers accept cookies by default until you change your settings. For more information about cookies, including how to see what cookies have been set on your device and how to manage and delete them, visit allaboutcookies.org.
• Use the following links to learn more about how to control cookies and online tracking through your browser:
  • Firefox
  • Chrome
  • Microsoft Edge
  • Safari
• Blocking advertising ID use in your mobile settings. Your mobile device settings may provide functionality to limit use of the advertising ID associated with your mobile device for interest-based advertising purposes.
• Using privacy plug-ins or browsers. You can block our Services from setting cookies used for interest-based ads by using a browser with privacy features, like Brave, or installing browser plugins like Privacy Badger, DuckDuckGo, Ghostery or uBlock Origin, and configuring them to block third party cookies/trackers.
• Platform opt-outs. Some third-party ad networks, including third-party ad servers, ad agencies, ad technology vendors and research firms, allow you to opt-out directly by using their opt-out tools. Some of these providers, and links to their opt-out tools, are:
  • Google
  • Facebook
• Advertising industry opt-out tools. You can also use these opt-out options to limit use of your information for interest-based advertising by participating companies:
  • Digital Advertising Alliance
  • Network Advertising Initiative

Do Not Track. Some Internet browsers may be configured to send “Do Not Track” signals to the online services that you visit. We currently do not respond to “Do Not Track” or similar signals. To find out more about “Do Not Track,” please visit http://www.allaboutdnt.com.

Global privacy practices and your rights

Information we collect may be stored and processed in the United States in accordance with this Privacy Policy but we understand that users from other countries may have different expectations and rights with regard to their privacy. For all App visitors and users, no matter their country of location, we will:

• Provide clear methods of unambiguous, informed consent when we do collect your personal information and where required by applicable law
• Only collect the minimum amount of personal information necessary for the purpose it is collected for, unless you choose to provide us more
• Offer you simple methods of accessing, correcting, or deleting your information that we have collected, with the exception of information you voluntarily provide that is necessary to retain as is for the integrity of our project code as described further below
• Provide App users notice, choice, accountability, security, and access, and we limit the purpose for processing. We also provide our users a method of recourse and enforcement

Additional rights that may apply to you in certain instances:

• Right of data portability (if our processing is based on consent or a contract and the processing carried out by automated means)
• Right to withdraw consent at any time (if processing is based on consent). If you ask to withdraw your consent, this will not affect any processing which has already taken place at that time
• Right to object to processing (if processing is based on legitimate interests)
• Right to object to processing of personal data for direct marketing purposes
• Right of erasure of your personal data from our system (“right to be forgotten”) if certain grounds are met

These rights may be limited, for example if fulfilling your request would reveal personal information about another person, or if you ask us to delete information which we are required by law or have compelling legitimate interests to keep.

Where we collect personal information to administer your accounts or your contract with us or to comply with our legal obligations, this is mandatory and we will not be able to manage our relationship with you without this. In all other cases, the provision of requested personal information is optional, but this may affect your ability to participate in certain App-related activities or being able to access and use certain features and services, where the information is needed for those purposes.

To exercise your privacy rights, you can email us at the address given below in the 'Contacting Takeoff About Your Privacy' section of this Privacy Policy.

Data retention and deletion

If you already have an account on the Apps, you may access, update, alter, or delete your basic user profile information by logging into your account and updating profile settings.

Takeoff will retain your information for as long as your account is active or as needed to perform our contractual obligations, provide you services through the App, to comply with legal obligations, such as, but not limited to what resolve disputes, preserve legal rights, or enforce our agreements. Retention periods will be determined taking into account the type of information that is collected and the purpose for which it is collected, bearing in mind the requirements applicable to the situation and the need to destroy outdated, unused information at the earliest reasonable opportunity. For instance, in respect of data held for the management of customers and potential customers, we consider the lead time necessary to develop and maintain our commercial relationships and how recent our interactions are with you. We may rectify, update or remove incomplete or inaccurate information, at any time and at our own discretion. For more information on our retention periods you can contact us using the details in the 'Contacting Takeoff About Your Privacy' section of this Privacy Policy.

Please note that due to the open source nature of our products, services, and community, we may retain limited personal information indefinitely in order to ensure transactional integrity and nonrepudiation. For example, if you provide your information in connection with a blog post, issue or comment, we may display that information even if you have deleted your account as we do not automatically delete community posts.

Contacting Takeoff About Your Privacy

The relevant data controller for any personal information processed in connection with our Apps is Takeoff Inc.

If you have any questions about this Privacy Policy or our privacy and security practices or you wish to make a complaint about our compliance with applicable privacy laws, please feel free to contact us at hi@trytakeoff.ai.

If you have questions or concerns about the way we are handling your personal information, or would like to exercise your privacy rights, please email us with the subject line "Privacy Concern" at hi@trytakeoff.ai.

In most cases, we will respond within 30 days of receiving your message but please note for the most prompt response, we recommend emailing us.

Privacy policy changes

Takeoff may change its privacy policy from time to time, and in Takeoff's sole discretion.

If we make material changes to this Privacy Policy, we will notify you by updating the date of this Privacy Policy. If you have an account with us we will notify you via your provided email address. Your continued use of this site after any change in this Privacy Policy will constitute your acceptance of such change.